About TGI Insurance Agency
TGI Insurance Agency is an independent insurance agency with its corporate offices located in Matthews, NC (near Charlotte). TGI was founded in Davie, Florida in 1996. In 2006 TGI Insurance expanded to North Carolina with the opening of its Matthews, NC office, which now serves as its corporate headquarters. TGI originally stood for The Testa Group, Inc. but in recent years was shortened to just 'TGI'. TGI Insurance Agency, Inc. is a privately and closely held corporation and prides itself on its close-knit relationship with its clients. TGI's current president, John Testa, has been with the company since its founding and currently serves the day-to-day needs of his customers from the agency's Charlotte-Matthews, North Carolina location.
Independent Insurance Agency
As an independent insurance agency, TGI represents multiple insurers and is able to comparison shop for its customers. Some of TGI's direct insurance company appointments include Progressive, MetLife, National General Insurance Company (formerly GMAC), Foremost, Victoria as well as countless other specialty lines insurers.
Because TGI represents such a wide array of both personal and commercial insurers, TGI Insurance can offer highly competitive and quality insurance quotes without having too narrow of a focus like many "captive agents" who only represent one insurer. This also allows TGI to have a lot more pricing and coverage flexibility as opposed to the direct writers.
TGI only represents companies which it feels has the highest of standards in quality and customer service. Insurers chosen by TGI must also have a proven track record and be financially secure.
Although TGI often advertises its low premiums, TGI understands price is only one of many factors that consumers look for when purchasing insurance. Quality, service, and financial stability are other important attributes.
TGI Insurance understands the key to growing a successful insurance agency is through maintaining an excellent reputation in the community. This can only be achieved through treating customers with professionalism, respect, and courtesy. Because of TGI's high standards for customer service, TGI maintains a higher than industry average customer retention rate of about 90% annually.